Excelsior Correspondent
BARAMULLA, Oct 22: With the focus on the quality disposal of public grievances, the Deputy Commissioner (DC) Baramulla, Dr Syed Sehrish Asgar today chaired a meeting of concerned officers at Dak Bungalow here to take stock of redressal of public grievances.
On the occasion, a comprehensive discussion on the subject was held wherein DC stressed upon the concerned officers to ensure timely and quality disposal of public grievances. She said that an effective and quality grievance redressal mechanism is the cornerstone of a welfare administration.
The meeting was informed that about 8511 online grievances pertaining to various departments were registered among which 8201 grievances have been addressed well within the stipulated time frame with a disposal percentage of 96.36 percent whereas the remaining are in different phases of execution.
DC further added that administration is working with utmost zeal and dedication towards addressing the issues of people in a convenient and hassle free manner. She directed the concerned officers to ensure all the registered grievances reach their logical conclusion within the stipulated time frame.
Additional District Development Commissioner Aijaz Abdullah Saraf, heads of various departments, district and sectoral officers among other concerned functionaries attended the meeting.
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