The Lieutenant Governor engaged in a virtual discourse, “LG’s Mulaqaat,” facilitated direct interaction with constituents at the Civil Secretariat. During this session, the Lt. Governor meticulously examined grievances submitted by citizens through JK-IGRAMS, issuing directives for expeditious resolution and imperative steps to enhance implementation standards. The pivotal aspect of this entire process lies in the direct involvement of the Lieutenant Governor himself. When the head of a state engages in an in-depth inquiry into the grassroots-level predicaments faced by the populace, the outcomes consistently surpass expectations. Diverse segments of the population interacted directly with the LG, who, in real-time, issued directives and set timelines for the District Administration to expeditiously address the looming challenges. This comprehensive approach has rendered the administration accountable, instilling a heightened sense of responsibility. The authorities are now acutely cognizant that any registered grievance is subject to scrutiny by the highest echelon of the Union Territory, fostering a heightened state of alertness and responsiveness within the entire administrative apparatus.
The mantra of “Government at the doorstep of the public” is not a mere rhetorical flourish; it has materialised into a palpable reality. Citizens gain augmented confidence in recognising that the endeavours of e-governance are not mere illusions; rather, the Government is diligently exerting every conceivable effort to alleviate the issues confronted by the public. The utilisation of a digital platform has been instrumental in facilitating e-Government, wherein an influx of hundreds of grievances is received. The commendable and distinctive initiative by the LG to systematically cross-verify the grievance redressal system adds a layer of significant appreciation. Strict timelines have been delineated, and a specialised cadre of officials forms a dedicated cell to vigilantly oversee the progress of these grievances. The systematic scrutiny and subsequent corrective measures underscore the commitment to a stringent and efficient governance model, ensuring accountability and responsiveness across the administrative spectrum. The entire LG Administration warrants unequivocal commendation. Transparency and unwavering commitment to fulfilling promises constitute the bedrock strengths of the present administration.
Follow our WhatsApp channel
