Sir,
The launch of ‘JK SAMADHAN’ by Lieutenant Governor Manoj Sinha marks a significant milestone in enhancing governance in Jammu and Kashmir.
This unified grievance redressal and monitoring system is a commendable initiative aimed at ensuring transparency, accountability, and inclusivity in addressing citizen concerns.
The multilingual platform, accessible via call center, online portal, and mobile app, offers a user-friendly interface for lodging complaints and promises timely resolution, fostering greater trust between citizens and the administration. The integration of advanced monitoring and analytical capabilities, including GIS heatmaps, will enable targeted solutions for systemic issues, further improving governance efficiency. This initiative reflects the UT Administration’s commitment to a people-centric, corruption-free governance model. It is a step towards empowering citizens, ensuring every voice is heard, and enhancing the ease of living in the region.
Sudesh Sharma
Reasi
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