Excelsior Correspondent
JAMMU, June 30: Aircel, one of the leading mobile service providers in India, today pioneered a unique concept of ‘Design your own plan’, Online Service, which gives customers the flexibility to create a plan of their choice.
This service is available for both prepaid and postpaid customers and offers freedom to customize plans basis the requirement thereby leading to customer delight.
To ‘Design your own plan’, customers will need to log on to www.aircel.com, and make choices, as per their need, across calling, texting and surfing in the Plan Designer tool.
Post the choices have been entered across, a relevant plan is shared for the customers to choose and confirm. Customers also have the freedom to re-design the plan or add extra packs basis their need.
Anupam Vasudev, Chief Marketing Officer, Aircel, said, “we introduced an Industry First initiative ‘Design Your Own Plan” which helps customers to now design, tweak and choose their very own prepaid plan. Now there is a plan for everyone, whether it’s a customer who loves to talk, or is a high SMS user, a social networking addict or even a traveler there’s a plan which can be customized to suit the need. It will not only enable them with flexibility but also the freedom and convenience to manage their plans”.
The service is available for both Aircel and Non Aircel customers. New customers can activate these plans, by simply filling and submitting the Aircel Customer Enrollment Form at the nearest Aircel store. Existing customers have the freedom of recharging value packs online or choose any new plan by using the design tool.
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