NEW DELHI: Just like airlines, the Indian Railways is working on a plan to enable passengers to see the status of seats available for booking a particular train by making the reserved charts public, a source in the Ministry said on Thursday.
Railway Minister Piyush Goyal has instructed senior officials of the national transporter to make the reservation charts public with the help of the Centre for Railway Information Systems (CRIS), sources said, to combat complaints of passengers regarding availability of seats.
When a passenger is booking a seat through airlines’ website, it shows the seating layout or the seating diagram with the booked seats in a different colour so that he or she can see the number of seats that are still vacant and can be booked.
While in the airlines, passengers can choose the seat as per convenience and paying capacity, in the railways that will be a step that will be explored later, sources said. (AGENCIES)
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