KOLKATA, July 11 : Air India, India’s leading global airline, has rolled out an easy-to-use baggage tracking feature on its mobile app and website.
Leveraging real-time baggage tracking information available from its network airports and a scalable cloud applications infrastructure, this capability will keep our guests in touch with their baggage throughout the journey and significantly reduce concern, if any, about their checked-in bags.
Air India is one of the select few airlines in the world to provide this convenience directly to guests without any intervention from airline staff, according to a media statement here on Thursday.
Designed and developed by Air India’s digital technology and design teams, in collaboration with the airline’s airport operations department, the feature offers a convenient option for end-to-end baggage tracking with minimal data entry. Guests can track their checked-in bags simply by scanning the barcode on their baggage receipts.
Alternatively, this information becomes automatically available in the ‘My Trips’ section of the mobile app soon after the bags are checked-in, if the trip has been added there.
The feature is also available under the Book & Manage section of the Air India website under
Follow our WhatsApp channel
