Excelsior Correspondent
JAMMU, June 12: “Almost all our Red Chief Exclusive Brand Stores are now opened for customers and we are in touch with local administrations to open balance few in couple of days ahead”.
This was stated by Raman Kumar Vice President (VP) Retail.
Although not at full swing but customer footfall has started. E-Commerce platform and our own Red Chief website business has resumed and now reach of booked orders is being ensured to online customers, he added.
“As regards our distributors and retailers, the same also activated now”, he informed.
He stated that their CRM team is working rigorously to address customer queries, and guiding customers to their new operating safety measures as per prescribed norms by health department.
“We are ensuring to communicate these advisory to our employees and customers for best of safety as top priority. Coming few weeks are crucial as we are trying all our sales channels to resume operations in full swing and provide seamless access to our loyal customers for purchasing from any of the above mentioned channels, they prefer to”, he asserted.
Since lockdown in most part of country has been eased and people movement across various walks of life has started so shopping need for footwear will also revive and sales will be on the rise now onwards, Kumar added.
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