Excelsior Correspondent
BHADERWAH, Jan 22: The Business School of Bhaderwah Campus, Jammu University, today organised a webinar on ‘Digital Banking Frauds’ in collaboration with RBI.
The basic objective of the webinar was to aware and sensitise the participants and management students about the digital banking frauds and how to deal with it effectively.
Ramesh Chand, General Manager and Banking Ombudsman, Reserve Bank of India, was the chief guest in the webinar. He highlighted various current issues regarding the well being of customers and consumer protection. He also discussed various schemes launched by Reserve Bank of India in the year 2021 and also shared the data regarding online complaints launched from various districts of UT of J&K in which the maximum number of complaints were registered from Srinagar followed by Jammu district and least number of complaints were filed from district Kishtwar (17). Only 1 complaint was registered from Kargil in FY 2021-22.
Anil Reshi, Secretary and Deputy Ombudsman, RBI Jammu, was the main resource person of the webinar. He discussed in great detail the Integrated Ombudsman Scheme of RBI and its aim of “one nation, one email, one address” for the safety and ease of the customers. He highlighted how highly sophisticated technologies and tactics are used by fraudsters for such thefts and how customers can protect their money from these miscreants.
Many participants asked questions to the resource person which were addressed effectively. These questions were related to the filling of complaints, charges involved, time involved in redressal mechanism, customers responsibilities, banks accountability etc.
Professor Rahul Gupta, Rector Bhaderwah Campus and patron of the event, highlight the importance of awareness about digital banking frauds in the present digital era.
Dr Sunil Bhardwaj, Head of the Business School Bhaderwah Campus, elaborated the theme of the webinar and also briefed the participants.
Dr Rohit Bhagat, Senior Assistant Professor in the department presented a formal vote of thanks.
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