Excelsior Correspondent
JAMMU, May 27: The second largest national oil marketing company, Bharat Petroleum Corporation Limited (BPCL) today announced a new customer friendly initiative with the launch of cooking gas booking through WhatsApp for its seven crore customers across India.
The application was launched by Arun Singh, Director Marketing in presence of T Peethambaran, Executive Director at BPCL Headquarter, Mumbai.
Giving brief about the application, Territory Manager LPG Jammu, Surinder Dogra said that the WhatsApp was one of the most commonly used apps among all ages of population and provision of LPG booking on a click will make it simple and fast for the Bharat gas customers.
Dogra said that the WhatsApp booking could be done on BPCL smartline number 1800224344 from the customer’s mobile number registered with the company.
Dogra further said that just on a single click, the customer would get a confirmation message apart from a link to make an online payment for the refill through any channel – debit or credit cards, UPI, and other payment apps like Amazon.
“BPC shall also introduce new features like LPG delivery tracking, taking feedback from customer and other service related issues,” Dogra added.
Pertinently, the BPCL already allows customers to book LPG through other channel like IVRS, missed call, apps and website among other digital channels apart from its 6,111-strong LPG network.
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