LONDON: More than a third of British Airways flights from London’s Heathrow Airport have been cancelled, leaving thousands of passengers stranded for the second day today following a major global computer failure for which a workers’ union blamed outsourcing to India.
Sunday departures from Gatwick, London’s other major airport, are delayed, but none have been cancelled. The airline urged people to check the status of flights before travelling to the airport.
British Airways had earlier said it plans to resume most of its flights out of Heathrow and Gatwick airports today following major IT system disruption that had grounded planes yesterday.
“We are aiming to operate a near-normal schedule at Gatwick and the majority of services from Heathrow on Sunday,” the airline said.
A BA spokesperson added: “We are continuing to work hard to restore all of our IT systems. We are extremely sorry for the huge disruption caused to customers throughout Saturday and understand how frustrating their experiences will have been. (AGENCIES)
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