DGP’s public grievance redressal program receives overwhelming response in Jammu

DGP RR Swain attending an elderly citizen during a grievance redressal program in Jammu on Saturday.
DGP RR Swain attending an elderly citizen during a grievance redressal program in Jammu on Saturday.

Excelsior Correspondent

JAMMU, Dec 23: The public grievance redressal program led by the Director General of Police (DGP) RR Swain continues to receive an overwhelming response, as a significant number of individuals gathered at Police Headquarters Jammu today to register their grievances directly to the Police Chief.
As per a statement, during the extensive 5-hour session, 237 individuals, including women and elderly persons, conveyed their grievances to the DGP.
Taking a patient and attentive approach, the DGP reassured the attendees that the police are committed to addressing issues related to police services in the Union Territory with top priority.
In several cases, on-the-spot directives were issued to various police units to ensure immediate and effective redressal of the presented grievances.
The Police Chief emphasized that the initiative solely focuses on resolving complaints and grievances related to police services. He yet again clarified that it is not intended for the recruitment of Special Police Officers (SPOs) or the general transfer of police personnel.
The DGP’s grievance redressal program serves as a vital platform for the citizens of Jammu and Kashmir to submit their complaints directly to the DGP. This initiative aims to enhance the Jammu and Kashmir Police’s responsiveness and accountability to the public by promptly reviewing and addressing grievances.