Excelsior Correspondent
JAMMU, Sept 21: The Employees’ Provident Fund Organisation (EPFO), Regional Office – Jammu is functioning in flexi hours to offload the work related to claims by capitalising on system speed. EPFO is servicing the entire area from Jammu & Kashmir and Ladakh with regard to settlement of claims, redressal of grievances, and facilitating stakeholders. To ensure service delivery at doorstep, various online initiatives of EPFO such as balance enquiry, filing of online claims including transfer, advance claims and members’ basic details were explained with hands on demonstration.
Karan Sharma approached P F Commissioner for knowing his second UAN (which he was unable to trace). His establishment was advised to link his Aadhar with UAN. Abhishek (in Delhi). Simple Gupta wanted to reset password. Shubham Gupta was unable to update his bank KYC due to name mismatch he was advised to resubmit bank KYC JK Bank that will be approved by his employer
Babli Devi approached PF Commissioner for his son’s PF UAN No. of her son namely Karan Kumar and she was advised to submit Joint Declaration form to update his missing detail. Raj Chand appeared as he wanted to merge his two PF Accounts.His P F transfer claim was submitted in the office.
Universal Account Number (UAN) of Asia of Doda was activated through telephonically supporting her and KYC details were submitted today.
Rizwan Uddin, Regional PFCommissioner-I will personally hear the grievances/issues of all stakeholders on day-to-day basis. All the stakeholders can visit office for quick disposal of their grievances and to register any problems faced by them related to EPFO.
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