EPFO sets up online helpdesk to trace inoperative accounts

NEW DELHI : In order to help its members trace inoperative PF accounts, which have a balance of Rs 27,000 crore, for final settlement or transfer the money into their latest accounts, retirement fund body EPFO has set up an online helpdesk.

Using this online helpdesk, the holders of the inoperative accounts can trace out their accounts and go in for either settlement or transfer of PF to their present accounts, an official said.

The inoperative accounts are those accounts wherein the contribution has not been received for 36 months. EPFO had stopped payment of interest to such accounts from April 1, 2011.

The official said that this move would help the Employees’ Provident Fund Organisation (EPFO) to settle these inoperative PF accounts.

The decision to set up helpdesk follows instruction given by Prime Minister Narendra Modi on the occasion of the ‘Shrameva Jayate’ programme regarding the settlement of inoperative accounts having Rs 27,000 crores as balance.

This online helpdesk can be accessed through EPFO’s website. The member shall be prompted to provide the known details of his/her employment in a specially designed proforma including establishment code, PF account number, address, state, city, date of joining etc.

Likewise, personal information is also to be provided like name, mobile number, Date of Birth, Name of Father / Husband, e-mail Id, contact address, Aadhar number, Bank A/c No. Etc.

The members are expected to provide the information to the extent available with them. Thereafter, a reference ID is created for future reference and tracking. (AGENCIES)