Excelsior Correspondent
Jammu, May 10 : “Nidhi Aapke Nikat” for the month of May, was conducted by EPFO Regional Office, Srinagar today for the stakeholders of Jammu & Kashmir.
EPFO is servicing the entire area from Jammu & Kashmir and Ladakh with regard to settlement of claims, redressal of grievances, and facilitating stakeholders and so on. Considering the large number of grievances and to ensure service delivery at doorstep, various online initiatives of EPFO such as balance enquiry, filing of online claims including transfer and advance claims and members’ basic details were explained with hands on demonstration.
One of the employees namely Mukesh Gupta visited office with the grievance that his claim is getting rejected due to difference in father’s name. Rizwan Uddin, Regional P. F. Commissioner-I, directed the concerned official to update the same immediately and accordingly the requested correctionswere done. Dimple Kumar, an employee was not having his UAN details.Using the IT tools of EPFO, UAN of the member was traced out and provided to the member. Mohd Bashir was not able to avail EPFO services as his UAN was not activated, the matter was taken up and his UAN was activated immediately.
Brijlal Verma, appeared with a request to get modifications in his UAN regarding father’s name and date of joining, the PF Commissioner Rizwan Uddin directed Arun Kumar, Sr. SSA to process the request immediately.
Employer representative of M/s. Sai Santosh appeared with a request to update records of their employees in their UAN as the establishment was not able to file ECR due to non-linkage of Aadhaar. Directions were given by PF Commissioner to Subhash Chandra, Sr. SSA to process the request immediately.
Employee representatives of M/s. JKSRTC, appeared with the grievance that employees of their establishment are not able to withdraw their PF amount. Rizwan Uddin, RPFC-I, explained them that the issue is being faced due to some technical issue and the matter is already forwarded to the Head Office for resolution and is also being regularly followed up. He further assured them regarding resolution of the issue at the earliest.
The endeavor of “Nidhi Apke Nikat” programme has always been to redress the maximum number of cases/grievances the same day or at the earliest.
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