The registration of the first e-FIR in Jammu and Kashmir marks a significant step towards modernising the region’s criminal justice system. However, the delayed adoption of this facility, despite its legal framework being in place for months, highlights glaring gaps in awareness and implementation. The Bharatiya Nagarik Suraksha Sanhita, which introduced e-FIR and Zero FIR provisions, was enacted in December 2023 and came into effect in July 2024. Yet, it took until February 2025 for the first e-FIR to be filed. This delay underscores systemic hurdles that need urgent attention. Its potential remains untapped due to a lack of awareness and procedural complexities. While the police claim to be making efforts through workshops and media campaigns, the ground reality suggests otherwise. The problem is that even law enforcement officials are often unaware of the new provisions, let alone the general public. This ignorance at the institutional level is a significant barrier to effective implementation.
Another critical issue is the requirement for complainants to physically sign their e-FIRs within three days. This provision, intended to verify authenticity, ironically defeats the purpose of an electronic system by mandating a visit to the police station. For many, especially women, this step is a deterrent. The absence of a dedicated digital platform for filing e-FIRs further compounds the problem, leaving complainants reliant on informal channels like WhatsApp, which lack the robustness of a structured system. The police and civil administration must take proactive measures to bridge these gaps. Simplifying procedures, such as extending the deadline for physical verification or introducing remote authentication methods, can make the system more user-friendly. In an era of digitisation, the J&K Police must invest in a user-friendly and secure platform that enables seamless filing, tracking, and processing of e-FIRs. The e-FIR system can potentially revolutionise crime reporting in Jammu and Kashmir, but its success hinges on effective implementation. The authorities must move beyond token efforts and address the systemic issues that hinder its adoption. Only then can the promise of a more accessible and efficient justice system be realised.
Follow our WhatsApp channel
