NEW DELHI: Insurance regulator IRDAI has directed insurers to take decision on health insurance claims within two hours, a move aimed at alleviating pressure on the country’s healthcare infrastructure currently facing the heat of the coronavirus outbreak.
In light of prevailing conditions owing to COVID-19 as also taking into consideration the need for alleviating the pressure on the healthcare infrastructure, all the insurers shall decide health insurance claims expeditiously, it said in a circular.
In order to ensure that all health insurance claims are responded to quickly, the Insurance Regulatory and Development Authority of India (IRDAI) has directed insurers to “comply” with certain timelines. (AGENCIES)
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