Excelsior Correspondent
SRINAGAR, Sept 7: Given its natural resources and promising human capital, Jammu and Kashmir has a huge potential to become one of the top destinations for investments in the country.
With Central Government’s recently rolled-out policy in place for industrial development of the J&K UT having financial outlay of over Rs 28000 crore for setting up various industrial units in hospitality sector, health, education etc., J&K Bank has invited all to visit J&K and explore new business ventures there.
J&K Bank Chairman and MD R K Chhibber stated this while chairing a ‘Customer Interaction Meet’ convened to obtain customer feedback and seek suggestions for improving the services, products offered by the bank. The meeting was attended by Zonal Head Delhi Ms. Kirti Sharma besides clients of top seven business units of Delhi zone and Heads of the business units.
During the discussions, the participants requested for reduction in the interest rates of various products, extra benefits to the Bank’s prime clients and introducing mechanism for custom/income tax payments. They also put forth suggestions like opening of business units for expansion of agriculture/horticulture business at places where bank has less reach in other States/UTs, improving digital payment systems, and introducing some kind of premium customer program.
Hearing patiently to all the concerns raised by the participants, CMD R K Chhibber assured the customers that their suggestions shall be taken into consideration for improving the services/products offered by the bank.
“The pricing policy of bank is under review and will definitely take into account the genuine grievances of the customers”, he said adding, “With enhancement of transaction limit to Rs 4 Lacs, our mPay application is one of the easiest and fastest app available in the market today. Having major focus on improving its technology systems and getting all the IT projects including ‘Finacle-10′ completed within shortest possible time, the Bank has already overcome some of the legacy issues and is moving fast along its envisaged growth trajectory.”
Highlighting the systemic role of J&K Bank in the economic development of UTs of J&K and Ladakh besides growing stakeholders’ confidence in the Bank, the CMD said, “As responsible institution of systemic significance in the region, we remain ever-ready to contribute to the economic development of J&K and Ladakh in a major way. The capital infusion of Rs 500 crores in the bank last year by the UT Government and that of Rs 500 Cr more to be done this year speaks volumes about the unflinching support and growing confidence of our promoter and majority stakeholder.”
Besides, the over-subscription of the banks Employees Stock Purchase Scheme – 2021 for staff to raise capital of up to Rs 150 crores and the increase in returns on the bank’s stocks during the last year are key indicators of growing stakeholders’ confidence in this institution.”
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