Excelsior Correspondent
SRINAGAR, Oct 7: As part of the Bank’s customer-outreach program to elicit feedback from clients J&K Bank organised a customer meet here today.
The meet was chaired by J&K Bank MD & CEO Baldev Prakash in which other officers of the Bank included General Manager & Divisional Head (Jammu) Sunit Kumar, Zonal Head (Kathua) Sanjeev Kumar were also present.
Speaking on the occasion, MD & CEO Baldev Prakash said that Healthy banker-customer relationship is the foundation of our mutual success and through these interactions we listen to our customers, to serve them better and strengthen this bond further.
He said, “these meetings enable us to apprise you about our initiatives that have been taken in recent past to improve the functioning of the Bank. During the last two years we have performed consistently well and are on trajectory to meet our annual targets. Most importantly, the Bank is in the process of transforming itself into one of the country’s digitally smarter financial institutions in coming times.”
“I feel conversations like these have played a very important role in the achievement of our goals because we are able to incorporate the needs, expectations and grievances as part of customers’ feedback into our plans. And let me tell you that your feedback always helps us not only to serve you better but progress ahead as a healthier financial institution”, he added.
MD & CEO gave a patient hearing to all the participants and assured them of addressing all the discussed issues within the regulatory framework.
The meeting concluded with Vote of Thanks presented by the Zonal Head Sanjeev Kumar who expressed his gratitude to all the dignitaries and participants on the occasion.
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