Chennai, Nov 10: Mobicule, a niche player and expert in Debt Collection, KPI and Performance Management and Digital Customer, announced expansion of its offering to major cities of South India, like Chennai and Bangalore.
The South India region, which accounts for nearly 20% of the overall retail lending market, has seen strong growth in retail lending, fueled by the recovery in economic activity and increase in consumption spending.
Lending organizations are consistently looking at ways to enhance the customer experience and reduce acquisition costs. Mobicule products service this need by bringing in the right tools for financial institutions for quicker customer on boarding, enabling better decision making through KPIs and dashboards and managing the debt collection process efficiently, a company release said here today.
With project delivery and R&D centres based in Western India in the cities of Mumbai and Pune, Mobicule is also bracing to ramp up its Product Engineering and Customer Success teams.
Speaking on the expansion, Siddharth Agarwal, Managing Director, Mobicule, said, It gives us great pleasure to announce our expansion to major commercial cities like Chennai and Bangalore, which reinforces our commitment to proactively serve our clients through our platform and gamut of areas including Digital Collection and Monitoring, Field Collection, Recovery via Repossession and Settlement, Digital Customer On-boarding, KPI and Performance Management. ”
“To further bolster our offering and overall business in South India, we also plan to grow our teams, both leadership and servicing, to provide strategic and operational support”, he said.
“As a first step in this direction, we have appointed Raju Ramaswamy to head the Growth Markets and Alliances. Based out of Chennai, Raju will play a key role in strengthening our footprint not only in the South but across India and Southeast Asia. With the expansion of our branches, we are excited and look forward to catering to a larger pool of clientele in need of mobile field force implementations. (UNI)
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