Dr. Shahid Amin Trali
Organisations are not able to properly manage their resources. A serious concern is that organisations are not doing justice with their best performers. It can be a sad story for the organisations if they are not able to motivate and retain their hard working and the best performers. It can also put best performers into trouble and they will turn into dull fellows if they are not given the best treatments for their hard work in the organisation. An article by Harvard Business Review has rightly mentioned that as leaders, we’ve become so obsessed with efficiency, productivity, and consistency that we’ve designed cultures that can’t handle the exceptions to the rules that real life invariably demands.
It is essential for organisations to keep their hard working and star performers engaged, focused, and motivated. Experts suggest organisations need not to be tempted to bend the feedback rules for top performers. However, it is always essential to follow a good feedback practice. It is the responsibility of the organisations that they must do justice with their hardworking employees. Organisations must do the proper homework; gather data and details to support their feedback. They must describe behaviours, not traits. They must highly focus on what the employee can change in the future. Organisations must not be unrealistic in setting the targets and deadlines for the employees. It is not in the best interests of the organisation itself as well as the employees when there are unrealistic targets and deadlines.
Organisations must understand how their hard working and good performers achieve the good results, and what are costs involved for them. The star performers are always perfect must also not be assumed by the organisations. Everyone has a scope for improvement and the hard working and best performers are not an exception. One can show improvements in his/her current job or the next assignment, within the current set of capabilities or a broader set that will likely come in handy in the future.
It is important for organisations to show gratitude towards employees for their hardwork, contributions and success. The employees will appreciate it deeply if the recognition of their efforts is followed by sincere inputs towards a more promising future. Organisations can do a lot of harm if they fail to help their hard working employees figure out how they can continue to achieve more in their career path. They must seriously work towards the future goals and aspirations of their employees. There must be serious efforts to solve their problems and help them to overcome from the obstacles that may pose a challenge to them. The organisations cannot succeed without their hardworking and performing employees. There must be serious efforts and commitment towards the employee motivation and development.
(The author is an Associate Professor in the School of Management, ITM University Gwalior, Madhya Pradesh)
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