Excelsior Correspondent
JAMMU, Jan 18: In its continuous endeavour to reach out to the people living in remote and far-flung areas and facilitate banking services to them, Reserve Bank of India (RBI), Jammu organized a workshop for Business Correspondents (BCs) of various banks here today.
The workshop was inaugurated by H K Soni, Officer-in-Charge, and was also attended by General Manager, RBI, Satya Narain, Preeti Verma, Executive Manager, J&K Bank, and other officers from RBI, SBI and J&K Bank.
Speaking on the occasion, Soni said that the RBI was very keen to bring the people from remote areas into the banking mainstream for their overall financial inclusion and development and aid the economic development and prosperity of the country. He said that BCs were doing a remarkable job in their sphere of activities and had been instrumental in taking the banking services to the last man on the street.
Earlier, in his welcome address, Satya Narain highlighted the role of BCs in extending the banking services to such far-off areas and aiding the process of development in their respective areas of operation. He also explained how the technological advances had brought the revolutionary change in the banking services and products.
To explain the latest developments, an expert resource person from NPCI also addressed the gathering. He urged the participants to take advantage of this initiative of RBI.
HK Verma, Secretary, banking Ombudsman, Jammu spoke about the BO scheme and specially the do’s and don’ts required to be observed by the customers while using banking services.
The motive behind organizing the workshop was to update BCs about developments in the field which would equip them to function more effectively in serving the common masses. This would also provide an opportunity for BCs to explain the difficulties they faced and get clarifications from the banks concerned.
A brief overview of the entire gamut of the BC model, recent development in digital banking and risks of unsolicited emails and SMSs seeking deposits or luring the members of the public with various offers and unauthorized schemes were also discussed in the workshop.
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