Smart Cities: Stakeholders’ Awareness and Expectations

Col Shiv Choudhary
In 2014, the Modi Government’s announcement of constructing 100 Smart cities in India stirred a wave of optimism and relief among the urban populace. The term ‘Smart’ suggested a transformative approach to urban living through the integration of technology and data-driven solutions. This ambitious project aimed at enhancing the quality of life for residents, promote sustainable development, and efficiently tackle the numerous challenges of urban living. However, as the concept of Smart cities remains enigmatic for many, a detailed examination of the integral components, challenges, and potential benefits is imperative.
A Smart city in the Indian context is defined as an urban area leveraging technology and data-driven solutions. These solutions are designed to enhance the quality of life for residents, promote sustainable development, and address urban challenges efficiently. The approach involves a holistic and integrated strategy towards urban planning and governance. Despite the promising vision, a significant portion of the population lacks a comprehensive understanding of what a Smart city truly entails and the potential benefits it can bring.
Creating Smart cities from scratch is considered more feasible than retrofitting the existing ones due to fundamental existing infrastructural challenges. Key elements of Smart cities include the utilization of advanced communication and IT to connect citizens with infrastructure and services. Incorporating the latest smart infrastructure, such as intelligent transportation systems, energy-efficient buildings, and sustainable waste management, is essential for the efficiency and sustainability of urban habitation. Collecting and analysing data through sensors and citizen feedback are crucial for informed decision-making, functionality, and responsiveness.
The involvement of citizens is fundamental in the decision-making process. Utilizing technology for smooth communication aligns preferences and needs with residents. Integrating environmentally friendly practices, like the use of renewable energy, green spaces, and eco-friendly transportation solutions, contributes to a sustainable and resilient urban environment. Implementing intelligent transportation systems, traffic management solutions, and public transportation aims to decongest and improve mobility. Digitizing government services, streamlining administrative processes, and enhancing transparency make governance more efficient and accessible to citizens.
The deployment of smart technologies for surveillance, emergency response, and crime prevention ensures the safety and security of residents. Embracing emerging technologies, such as the Internet of Things (IoT), AI, and data analytics, is necessary to drive innovation and improvement in city services and infrastructure. Creating an environment that attracts investment, generates revenue, promotes entrepreneurship, and stimulates economic growth is essential for the overall prosperity of the city and its residents. In essence, a Smart city is a forward-thinking urban plan to create a sustainable, efficient, and inclusive environment for its residents.
The question naturally arises: why do we need Smart cities in India? The answer as mentioned lies in the combination of rapid urbanization, increasing population, and the rising aspiration to improve the overall quality of life. The challenges posed by rapid urbanization, with a significant population migrating to cities, can only be effectively managed by employing efficient infrastructure and technology solutions.
Smart cities leverage technology to optimize the use of resources such as energy, water, and transportation, which are so crucial due to the sheer size of the population.Addressing traffic congestion and inefficient transportation systems is a priority. Intelligent traffic management systemsand solutions for smoother mobility are vital components of Smart city mandate. Furthermore, promoting e-governance for ease of citizen access to public services can lead to increased transparency, reduced bureaucracy, and faster delivery of services. Environmental concernscontribute to an eco-friendlier urban landscape.
The quality of life and satisfaction of urban citizens experience a significant boost with the availability of better healthcare, education, safety, and recreational facilities. Innovative technology becomes the driving force behind every essential function. Nations prone to natural disasters, such as floods, earthquakes, and cyclones, are better prepared when digital integration and technological advancements reach a broader audience.
The path to creating Smart cities is not an easy task. It is financially, environmentally, and technically highly challenging. Retrofitting or upgrading existing systems can be costly and disruptive, given the complex and diverse existing urban landscape. Many Indian cities grapple with outdated infrastructure that is difficult to integrate with modern technologies. Budget constraints and resource limitations can hinder the comprehensive implementation of Smart city projects. Funding issues may slow down or limit the scale of initiatives. The high population density and existing structures make it practically unviable and logistically challenging to implement and manage smart infrastructure effectively.
Indian cities are characterized by a mix of formal and informal urban settlements, each with varying levels of development. Implementing uniform Smart solutions across such diverse landscapes is a complex task. Lack of awareness and understanding among citizens about the benefits of Smart city initiatives further complicates matters. Engaging and educating the public becomes crucial for the success of these projects. Inconsistent or outdated regulations and policies impede the implementation of Smart technologies. Creating a conducive regulatory environment is essential for the seamless integration of these innovations.
The ingredients of Smart cities encompass information and communication technology, sensors and IoT devices, data analytics, connectivity, seamless communication, urban mobility, smart transportation systems, smart infrastructure, and buildings and utilities that are energy-efficient and environmentally friendly. Citizen engagement, commonly referred to as the secret sauce, overrides many other aspects. For an Indian Smart city to truly cater to its citizens, it should offer a blend of traditional and modern solutions to address the unique needs of the population. This primarily involves providing digital infrastructure for high-speed internet and digital services, fostering connectivity and access to information, and promoting efficiency in healthcare delivery.
The education system in Smart cities must provide integrated technology, e-learning resources, and digital literacy to empower the youth. Cultural and recreational facilities, with sufficient space for recreational activities and a balanced approach to modernization and cultural heritage, are a must. Smart urban planning, affordable housing projects, and sustainable development should be the first thought. Addressing these challenges requires a holistic and adaptive approach, involving stakeholders at various levels. It is crucial to consider the unique characteristics of each city and tailor Smart city initiatives to its specific needs and contexts.
Some Smart city projects may not adequately address environmental sustainability. Important aspects like efficient waste management, green spaces, and renewable energy seem to be invisible in design and planning. The collection and utilization of vast amounts of data in Smart cities raise concerns about privacy and security. It is crucial to establish robust frameworks for data protection and respect for citizens privacy rights. The solution lies in a more inclusive, participatory, and people-centric approach to Smart city planning and development. Striking a balance between technological advancements and the actual needs and aspirations of the population is essential.
There has been an undercurrent in public views about the authorities’ approach to Smart cities. This can be attributed to a lack of awareness and public participation, ignorance, a lack of transparency in plans and budgets, and doubts about the availability of 24×7 power, monitoring mechanisms, and sustainability. The major areas of public concern include a top-down decision-making approach without the involvement or views of local stakeholders, a selective and pocketed approach to improvement, tiling of existing foot paths without removing trees and electric and cable poles, and the perceived neglect of crucial aspects such as road infrastructure, public spaces, and parking facilities.
Lack of collaboration, cooperation, consultation, and communication can be a major failure in fostering collaboration among various stakeholders, including government bodies, private sectors, and citizens. An all-on-a-single-platform approach ensures a holistic and inclusive development process. Coordinating efforts between different entities can be challenging due to bureaucratic hurdles, varying levels of knowledge and differing priorities. Cultural differences and diverse social structures in different regions of India may impact the acceptance and effectiveness of certain Smart solutions. Customizing strategies to suit local contexts is essential. Resistance to change from both administrative bodies and the public coupled with local politics can slow down the adoption of Smart technologies. Overcoming this resistance requires effective communication and demonstration of the benefits.
While advocating for Smart cities, it is important to avoid unnecessary hype and politicization. Indian faces significant limitations, including physical, geographical, financial, technological, and credibility constraints. A cautious approach is necessary to prevent hasty implementation, cost overruns, and unintended consequences and raising a white elephant. Smart city initiatives should prioritize bridging socio-economic gaps, improving governance, and enhancing the overall quality of life. Understanding these challenges and the ongoing efforts is essential for people to appreciate the relief these initiatives aim to bring to all. It is equally vital to understand that the administrative machinery cannot carry on minding its own business for public related projects in a stand-alone manner for long. Public projects and spending must be transparent to the public these are meant for.